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Frequent Poster

Hey VF,

topped up my 10 yos credit by 20 euro mid december and its vamoosed !

Can you check whats gobbling it? he says he only mainly txts 087s..so i just wanna check whats the story.

topped him him up just there by 25 but wanna be sure its not being wasted

num is xxx xxxxxxx

 

tnx

magconn1

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7 REPLIES
Valued Poster
Hi there magconn1,

It could be background data being sent or received , or you/him signed up for something off the internet best way is to go into settings and uncheck data services when your not using apps like facebook etc..

Thanks,
Sadiq
Sadiq Redmond,

Welcome to Vodafone and the eForum.
Please set up a thread if you need help with a query. Did I help you with your query? Then Please Click the Thumbs Up Button and Solution Solved As Helping You Can Help Others. - Owner of: iPhone 4s/5/5s /Blackberry Q10/Curve 9320/Vodafone Smart 1 and Samsung Galaxy S3. Don't PM Me Personal Details. And Yes I'm a Astronomer and a Physicist
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Frequent Poster

Sadiq

thanks, all been checked but im really looking for a "nuts n bolts" reply from Vodafone as they can check exactly

Magconn1

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Moderator (Retired)

@magconn1 wrote:

Hey VF,

topped up my 10 yos credit by 20 euro mid december and its vamoosed !

Can you check whats gobbling it? he says he only mainly txts 087s..so i just wanna check whats the story.

topped him him up just there by 25 but wanna be sure its not being wasted

num is xxx xxxxxxx

 

tnx

magconn1


 

Hi magconn1,

 

Thanks for your post and apologies for this. Can you pop me over the following info and I'll check this out for you?

 

Mobile Number

Address

Date of Birth

Link to this thread

 

Thanks,

I am no longer a forum moderator.
If you have any issues please contact Daz or Paul
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Frequent Poster
pm sent , thanks
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Frequent Poster

any update please VF reps? not using phone until this is sorted, and i see many more have same issue

 

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Moderator (Retired)

@magconn1 wrote:

any update please VF reps? not using phone until this is sorted, and i see many more have same issue

 


 

Hi magconn1,

 

Thanks for your posts. I replied to you by PM yesterday - did you not get this?

 

Thanks,

I am no longer a forum moderator.
If you have any issues please contact Daz or Paul
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Frequent Poster
yes but it doesnt make sense....pm sent back. thanks
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