Support:

Mobile Pay As You Go Plans

Search in Community:
Reply
Poster
Posts: 1
Registered: ‎13-02-2018

Want to switch to Pay As You Go

Hi

I'm not happy with my contract fees as I don't use half of what I'm being charged for, so I would like to switch to Pay As You Go.

How do I do this?

 

Thanks, Annette

Share to Facebook Share to Twitter More...
Message 1 of 3 (73 Views)
Highlighted
Posts: 7,345
Topics: 54
Kudos: 1,041
Solutions: 198
Registered: ‎09-11-2012

Re: Want to switch to Pay As You Go

If you are out of contract this is not a problem. If you are in  contract there may be a penalty to pay for exiting it early and switching back to PAYG.

 

Mods wont be back until tomorrow to advise you on costs and the process. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
Share to Facebook Share to Twitter More...
Message 2 of 3 (64 Views)
Moderator
Posts: 4,361
Registered: ‎01-11-2016

Re: Want to switch to Pay As You Go

Hi Annette,

 

I'm sorry to hear that you're unhappy with your bill pay package plan. If you could private message (via the link in my signature) over the below info, I can arrange a call back from our cancellations team?

 

Mobile number you would like to switch to PAYG:

Contact number:

Date & time you will be available to take our call (our cancellations team are available Monday - Friday from 9am - 6pm):

Link to your thread or post:

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
Share to Facebook Share to Twitter More...
Message 3 of 3 (59 Views)