Vodafone X

[Paula-1]

Topped up and spotify premium won't work instead it keeps saying it cannot complete purchase, how do I fix this?

[PetitLoup]

Having the same issue currently, usually we can just reconnect our Spotify account (might still work for you) but I can't seem to make it work.

[spuf]

When i follow the link they sent it shows the spotify subscription as costing €5 even tho it was part of my vodafone x selection. 

[cookie20]

You need to access the link over mobile data and not wifi. is this what you are doing?

[PetitLoup]

It's not working this time.

[cookie20]

Mods wont be back until tomorrow to help. You could try live chat. To use live chat click support at the top of this page then choose the servuce you need supprot with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.