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Vodafone X with Spotify issue

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Poster
Hi there,

I have the Vodafone X deal with Spotify and midway through last week by Spotify reverted to the free version and I no longer have access to premium Spotify. I checked my account and it says my Vodafone X with Spotify is active until July 4.

I have gone through the process of clicking on the Spotify add-on on the Vodafone site whilst using my data but it just comes up that that would cost 8.99 and when I click on the link it says there’s an error.

How could this be rectified, please?

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1 REPLY 1
Moderator

Hi there,

 

I'm sorry to hear this, if you private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Full address:

Date of birth:

Link to your thread or post:

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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