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Poster

Hi, this might be an odd request for help as it probably is more my fauly. I recently changed my Vodafone X package from Weekend to Spotify premium. I topped up by €20 and then tried to activate Spotify, I clicked on the Spotify icon in the myvodafone wedget on my screen and it said spotify premium for just €5 and 500mb free. I clicked on that thinking it would get me on to spotify premium which it did but I also spent an extra €5. I think my spotify offer just took a while to come in. I'm justing wondering is there a way for me to reclaim my €5 ? Because I essentially paid for Spotify twice for the same month.

Thank you!

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3 REPLIES
Moderator

Hi there,

 

As a gesture of goodwill, I have now applied a credit refund of €5 to your mobile number Smiley Happy

 

Thanks,

Ashling

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Poster

Thank you very much Ashling, really appriciate that! Smiley Very Happy

 

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Moderator

Happy to help!

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