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Vodafone X Spotify not working

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I topped up by 20 euro to renew my offer . The my Vodafone app shows I have 28 days remaining however it says I have 0 calls and 0 data however my class and data are working. My Spotify isn’t working and I have tried renewing it through the Vodafone top up offers on the website but it says I have to pay another 5 euro even thought I’m on Vodafone x music. How do I get this solved
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Hi there,


Apologies for the delay in responding. If you private message (via the link in my signature) over the below info, we can look into this for you?


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