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My bill was overdue so I paid it via Bank of Ireland 365 account - please see snapshot of page, It said that it would go through within 30 minutes but my account is still saying I am overdue today - is this usual that it has not gone trhough over 24 hours later .
Oops cant attach the snapshot - but any advice be appreciated.
Solved! Go to Solution.
If you private message (via the link in my signature) over the below info, I can look at this for you?
Date of birth:
Link to your thread or post:
Big thanks to Liam for sorting this out - Credit put back on to my account
As an aside to others please do not use 'Top Up' option on Banking 365 to pay for a Bill phone charge - I belatedly realised that this is for Pay As You Go customers only. Will use Vodafone online facility from now on (as I have always done except for this one time).
Thanks again Liam
Yes we can sort that out for you. To proceed, can you please send us a screen shot verifying the payment (omitting any sensitive info) to firstname.lastname@example.org .
Please include the subject line "For Liam". Please send us a PM (via the link in my signature) when you have done so and we'll explain the next steps.