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Mobile Pay As You Go Plans

Topped up using TSB top up on 14th and my smart extra is inactive

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Poster

Hi

 

I topped up by EUR 20 on the 14th of Jan after receiving notification that my offer was going to run out.

i done this via my permanent tsb account which i have done in the past

 

can anyone please advise me what has happened ?

 

Thanks

 

Rob

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1 REPLY 1
Moderator

Hi Rob,

 

Apologies for the delay in responding. We can take a look into this for you, if you can send us a private message (via the link in my signature) with the below details please?

 

Mobile no.:

Date of birth:

Address:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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