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My Chat Extra plan was due for top up yesterday 4th Feb. I didn't receive the usual reminder text but luckily I remembered it.
I topped up by 20 euro.
I received a text thanking me for topping up but I did not receive the usual text telling me that my Chat Extra top up offer has been activated.
When I check by texting 50233, it just says my Chat Extra offer is until 4th March, but there's no details regarding my data.
Can someone tell me if in fact I have received the extra 1mb of data plus my rollover from last month and is the problem just with the delivery of the text or have I not actually received the data at all.
Apologies for the delay in responding, if you could private message (via the link in my signature) over the info user10202215 has outlined in his post, I can look into this for you?