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Closure of Vodafone Community 21.06.19
At Vodafone we are constantly reviewing the methods customers can interact with us.
Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19
Our platforms to contact us are
• Live Chat https://n.vodafone.ie/support.html by selecting your service type & clicking on the chat pop up
• Facebook: https://www.facebook.com/vodafoneireland/
• Twitter: https://twitter.com/vodafoneireland
We would like to thank everyone that has contributed over the years
Its friday evening, i topped up my phone and it went straight to buy an add on, which i dont need as on only 2 weeks into my current add on plan. I received a text to say i can correct this on 1741 - there is no option to correct this and no option to speak to anyone. i tried to chat someone on the chat function, and there is nobody available. i tried to add a post to this forum on my phone but the convoluted captcha/i am not a robot program will not grant me acces on my phone. So, an hour later, im on my laptop to try and resolve this.
Please can you help me re-assign this to regular call credit?
Can you please look at improving this add on function as this is very frustrating?
Can you please send me on a number for a helpdesk so that the next time i have an issue, there is somewhere i can go for help more easily?
As per the T&C's if you want to add credit without reactivating your plan you should top up by amounts smaller then the top up amount to activate your plan. In other words by 5 or 10 euro. Mods wont be back until Monday to help. You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen. Or call 1747.
Cookie Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
If you private message (via the link in my signature) over the below info, I can look into this for you?
Date of birth:
Link to your thread or post:
Learn all about our new forum, right here . To send me a private message, simply click here Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.