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Poster

Hi,

 

My son topped up by E10 on Saturday and apparently got E5.00 credit free that was 12.1.13, today Tuesday 15.1.13 his credit is E2.28 - checked his phone - lots of texting - only 1 phone call.  What is eating the credit.  I would like to look at usage so far but can't seem to do this.

 

Any pointers appreciated.

 

Angela59

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5 REPLIES
Valued Poster

Has he a smartphone? Also the texting will use his credit.

The day of idiots is upon us!!!!
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Moderator (Retired)

@angela59 wrote:

Hi,

 

My son topped up by E10 on Saturday and apparently got E5.00 credit free that was 12.1.13, today Tuesday 15.1.13 his credit is E2.28 - checked his phone - lots of texting - only 1 phone call.  What is eating the credit.  I would like to look at usage so far but can't seem to do this.

 

Any pointers appreciated.

 

Angela59


 

Hi there,

 

Thanks for your post. Can you pop me over the following info and I'll check this out for you?

 

Mobile Number

Address

Date of Birth

Link to this thread

 

Thanks,

I am no longer a forum moderator.
If you have any issues please contact Daz or Paul
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Poster
Hi colm,

Have PM'd you.
Thanks

Angela59
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Poster

Hi,

 

No doesn't have a smartphone - I want to inform myself and my son how much texting to different net works costs and perhaps go on different plan.

 

Thanks for reply 

 

Angela59

 

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Community Expert

@angela59 wrote:

Hi,

 

No doesn't have a smartphone - I want to inform myself and my son how much texting to different net works costs and perhaps go on different plan.

 

Thanks for reply 

 

Angela59

 


 

I think this page might really help you out

digi-expert.JPG 

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