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Poster
Posts: 3
Registered: ‎14-03-2018

Re: Spotify Premium on Vodafone X Not Working

Hi there,

 

I have the same issue and I was only disconnected the other day.

 

The link does not work as it does not recognise my number as being a Vodafone number.

 

Registering over mobile data and the problem persists.

 

 

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Message 21 of 23 (312 Views)
Poster
Posts: 1
Registered: ‎27-04-2018

Re: Spotify Premium on Vodafone X Not Working

Hi there,

 

I have been having the same problem with spotify premium not working with my vodafone x plan. I topped up yesterday, got the text with the link and tried to login to my spotify account but it won't work. I have tried it numerous times using my 3G and I tried once over wi-fi.

 

I called into a vodafone shop yesterday afternoon and they were unable to help, they told me to ring customer services. I did this today and they were also unable to help due to general technical issues they were having. 

 

I have logged in and out of my spotify app a few times to ensure the problem isn't with spotify itself. I don't know what to do now as my spotify account i still recognised as free. Any help would be appreciated. 

 

Thanks,

Janet 

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Message 22 of 23 (236 Views)
Moderator
Posts: 4,503
Registered: ‎01-11-2016

Re: Spotify Premium on Vodafone X Not Working

Hi Janet,

 

If you private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Ashling

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Message 23 of 23 (234 Views)