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Spotify Premium not working

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Poster
I am on the Vodafone x Spotify plan and just topped up but my Spotify account is saying it’s a free account and my minutes and data are saying 0 even though my data and calls are working. I haven’t gotten a text with the link to reactivate my Spotify either. Is there anything that could be done to fix this?
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2 REPLIES
Valued Poster
Send a PM to one of the mods with the following and they can look into it for you:

Mobile Number
Address
Date of Birth
Link to this thread
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Moderator

Hi Eimear,

 

Apologies for the delay in responding. If you send us a private message (via the link in my signature) with the details in the above post we can take a look into this for you?

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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