Spotify Premium not working

[Eimear123]

I am on the Vodafone x Spotify plan and just topped up but my Spotify account is saying it’s a free account and my minutes and data are saying 0 even though my data and calls are working. I haven’t gotten a text with the link to reactivate my Spotify either. Is there anything that could be done to fix this?

[user10202215]

Send a PM to one of the mods with the following and they can look into it for you:

Mobile Number
Address
Date of Birth
Link to this thread

[Heather]

Hi Eimear,

Apologies for the delay in responding. If you send us a private message (via the link in my signature) with the details in the above post we can take a look into this for you?

Thanks,

Heather.