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Roaming not working

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I’m in New York and my phone isn’t receiving any network. My account is in credit and roaming is turned on at my phone and it’s also showing as enabled by Vodafone. My phone also wasn’t working in London. Can you please look into this? I’ve been on to live chat and it’s still an issue. It’s an IPhone X 

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Community Expert

Mods wont be back until Monday to help. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.

Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Hi there, 


If you could private message (via the link in my signature) over the below info, we can take a look into this further for you?


Mobile number:


Date of birth: 

Link to your thread or post:




Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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