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Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat by selecting your service type & clicking on the chat pop up • Facebook: • Twitter: We would like to thank everyone that has contributed over the years
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Mobile Pay As You Go Plans

Re-activate sim

Products and Services FAQs

Products & Services FAQs


Trying to reactivate my phone. Hadn't topped up for awhile as I primarily use my work phone

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Community Expert

Numbers unused for over a year can end up being recycled. It's a case of use it or lose it. Mods can check your account to see if the number can be reactivated. They'll assist in due course. You can private message them (which ever mod you see online) the following info:
- Mobile number:
- Address:
- Date of birth:
- Link to your thread or post:

Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Hi there,


That would be me, if you could PM me with the details cookie has listed in his post, I can look into this for you?




Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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