Menu Toggle

Welcome to Vodafone Community

Mobile Pay As You Go Plans

Problem unlocking phone - left Vodafone network

Products and Services FAQs

Products & Services FAQs

Poster

Hi there,

 

I switched network before realising that my phone was still locked to Vodafone. I submitted a NAC request on the 24th of Januray and have been been informed that I am €27 short of the €127 top up amount required. I am happy to pay this amount but am unsure how to do so. As my number is no longer with Vodafone, I am unable to login to My Vodafone or top up by this amount.  I am waiting on response on this particular query for a number of days and would be keen to get this issue resolved as soon as possible as I am traveling in a few days.

 

Any help on this woud be really appreciated.

 

View more options
2 REPLIES
Valued Poster
Hi there,

Send a PM to one of the mods with the following and they can look into it for you:

Mobile Number
Address
Date of Birth
Link to this thread
View more options
Poster
Great - Thanks!
View more options
Top Contributors
my-vodafonemenufacebooktwittercommunityclosechevron-downchevron-up