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Mobile Pay As You Go Plans

Opt out of iou

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Products and Services FAQs

Products & Services FAQs

Poster
I want to change my top up offer but can't as I'm opted in to iou..How do i opt out ?
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2 REPLIES 2
Community Expert
To opt out of IOU, simply top up by enough to pay the amount back.
Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Moderator

Hi Cinda,

 

Apologies for the delay in responding. If you're currently in an IOU you'll just need to top up to clear the IOU as Cookie has suggested & you should then be able to change your top up offer. If you have cleared the IOU amount but are still unable to change your offer can you send us a private message (via the link in my signature) & we can take a look into this for you?

 

Mobile no.:

Date of birth:

Address:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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