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Official complaint letter by PM?

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Good Morning


Can I send an official complaint letter via a PM?


I am waiting on a callback with a Complaint reference number so cannot do it via the online form,

I have no printer and dont want to wait till next week too print/post off the letter as I dont want this to drag on as has been two weeks and next thing be christmas etc


Thanks, Jeff

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Community Expert
Official complaints procedure is here:
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Hi Jeff,


We can see you are dealing with Aoife over the page.


She will continue to look into your query through this channel.



Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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