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I have had a number for a while which I use now and then for private use (as I have another business number that I use in my phone a lot). Recently connected to the old number and it says inactive on the network. I really need to keep this number - is there any way to reactivate it?
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Mods wont be back until Monday to help. You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.
I'm really sorry for the delay in responding, we experienced a high volume of queries. I'm happy to hear however that this has since been resolved for you & thanks so much for coming back here to let us know