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Mobile Pay As You Go Plans

New bundle but getting charged extra

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Products and Services FAQs

Products & Services FAQs

VMC
Poster
I signed for a new top up bundle where I get unlimited call &texts to any network, 100 international minutes and 8gb of data. When using the internet I am being told I will get charged after 100mb per day and after 3 days now have no free calls. I got a text saying I was signed up for the bundle so don't understand why this is happening.
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2 REPLIES 2
Community Expert
How did you sign up? Did you follow the instructions and:
Register for the plan
Wait for confirmation
top up in one go by the plan amount

or something else?
Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Moderator

Hi there,

 

If you private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Address:

Date of birth: 

Link to your thread or post:

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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