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Move to Pay as you go plan from bill pay

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Poster

Hi there, I would like to cancel my bill pay plan and move to pay as you go smart extra please. Can someone please contact me regarding this? All agents have been busy for the last hour on Chat. Thanks a mil

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2 REPLIES
Community Expert
Mods will assist in due course. It can take up to 8 days to complete the move from bill pay to PAYG.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Moderator

Hi Sinead, 

Our apologies for the delay in responding to your query.  If you private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks

Ailís

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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