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Inactive number

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Products & Services FAQs

Poster

Hi, my number has been marked inactive and I would like to have it reactivated again with the same number, it won’t let me sign in or change my password and I am not able to top up

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2 REPLIES
Community Expert

Numbers can be recycled if they haven't been used for over a year. Mods can investigate for you. Private message them (which ever mod you see online) the following info:
- Mobile number:
- Address:
- Date of birth:
- Link to your thread or post:

- Query

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Moderator

Hi Kristin,

 

I can take a look into this for you, if you can send me a private message (via the link in my signature) with the info. in Cookies post above please?

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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