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Closure of Vodafone Community 21.06.19
At Vodafone we are constantly reviewing the methods customers can interact with us.
Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19
Our platforms to contact us are
• Live Chat https://n.vodafone.ie/support.html by selecting your service type & clicking on the chat pop up
• Facebook: https://www.facebook.com/vodafoneireland/
• Twitter: https://twitter.com/vodafoneireland
We would like to thank everyone that has contributed over the years
I tried to use the data roaming in UK at my last business trip in Jun with 5 GB add-on, but it did not work at all: I did not use any phones with 100 international mins add-on. All add-ons in 20 Euro were just paid in vain.
I used the same SIM on the same handset without any trouble in Spain and Germany in May, a month ago. Nothing was changed to my handset and SIM setting at all, but I could not use it in Belgium (transit) and London this time.
My handset works with dual-sims, and the Chinese sim (airsim) worked well on the same handset in UK, which shows my handset does not have any troubles.
I believe something is wrong on the Vodafone side on my SIM account. Could you fix the trouble?
And, I would like you to back the add-ons to my balance, because nothing happened from the add-ons this time. I want to use the add-ons in the next trip to France in a couple of months.
Hope you manage it before expiring the current add-ons.
If you contact our network crew on 1740 from an alternative handset, my colleagues here can review your roaming profile and assist with troubleshooting directly over the phone.
Learn all about our new forum, right here . To send me a private message, simply click here Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.