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JW
Poster

Dear Vodafone,

 

I placed a cherry point redemption with tracking number xxxxxxx.

After 20 days, I wrote a email to care@vodafone.ie but got no reponse.

Although the online tracking webpage says it is delievered, but I never got the item.

Could you please help solve this issue?

Thanks for your help.

 

If you need further information, please kindly let me know.

 

Best Regards,

JW 

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3 REPLIES 3
Valued Poster
Hi there JW,

A moderator will have to remove your tracking number as there shouldn't be displayed on a public forum. But a moderator will check this out with you Smiley Happy

Thanks,
Sadiq
Sadiq Redmond,

Welcome to Vodafone and the eForum.
Please set up a thread if you need help with a query. Did I help you with your query? Then Please Click the Thumbs Up Button and Solution Solved As Helping You Can Help Others. - Owner of: iPhone 4s/5/5s /Blackberry Q10/Curve 9320/Vodafone Smart 1 and Samsung Galaxy S3. Don't PM Me Personal Details. And Yes I'm a Astronomer and a Physicist
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Moderator (Retired)

@JW wrote:

Dear Vodafone,

 

I placed a cherry point redemption with tracking number xxxxxxx.

After 20 days, I wrote a email to care@vodafone.ie but got no reponse.

Although the online tracking webpage says it is delievered, but I never got the item.

Could you please help solve this issue?

Thanks for your help.

 

If you need further information, please kindly let me know.

 

Best Regards,

JW 


 

Hi there,

 

Thanks for your post and apologies for this. Can you pop me over the following info and I'll check this out for you?

 

Order Number

Mobile Number

Address

Date of Birth

Link to this thread

 

Thanks,

I am no longer a forum moderator.
If you have any issues please contact Daz or Paul
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JW
Poster

Hi Colm,

 

Thanks for your reply. Please check your PM.

 

Regards,

JW

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