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Chat Extra - New Number - Can you keep your current number?

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Products & Services FAQs

Poster

Hi,

 

Can you port and keep your current number when/after signing up for a SIM Only Chat Extra Plan?

 

http://shop.vodafone.ie/shop/phonesAndPlans/phonesAndPlansHome.jsp?subPage=plans&planType=payasyougo

 

Thanks,

 

Philip

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4 REPLIES
Community Expert
Yes you can. Mods may have to assist. They're back tomorrow
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Moderator

Hi Philip, 

 

If you'd like to port your existing number to Vodafone from another network online you would need to select the first option - "Pay as you go SIM with your current mobile number".

Once your port has complete & you're active on the Vodafone network you'll just need to text CHAT EXTRA to 50222 to opt into Chat Extra. Once you're opted into Chat Extra successfully you can activate the offer by topping up by €20 in one go (make sure you opt in before topping up). 

 

All of the other options for signing up online would be for new connections so you would receive a SIM card with a new number & your existing mobile number would remain active with your current provider.

 

If you've any further queries on this just let us know!

 

Thanks,

Heather.

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Poster

Hi Heather and cookie20,

 

Thanks for the reply. Got it sorted by dropping into Vodafone store.

 

BTW, a note of feedback. It's not clear that it is actually possible to keep your number and avail of these offers e.g. Chat Extra on this page. I'd imagine for anyone leaving their network to come to Vodafone might stumble on this point as most people will want to keep their old number and want to avail of these offers. Would be good to add this point to the first option.

 

Thanks agin for the advice.

 

Philip

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Moderator

Thanks Philip & happy to hear you got sorted Smiley Happy I'll pass this feedback onto the relevant team.

 

Thanks,

Heather.

Learn all about our new forum, right here .
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