Menu Toggle

Welcome to Vodafone Community

Responses may be delayed through this channel. To ensure the fastest response to your query, please click here and select your service type, to speak with our live chat team.
Close announcement

Mobile Pay As You Go Plans

Charged but order cancelled

Products and Services FAQs

Products & Services FAQs


I ordered a phone as a christmas gift. When I checked the tracking site it told me the order was unsuccessful, but I have been charged, Live chat tell me I have to wait to be refunded. I need this refund urgently, I'm sure you understand why, given the time of year. 

View more options
Top Contributors