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Moderator
Posts: 2,801
Registered: ‎01-11-2016

Re: Being charged for Tether

Hi Aaron,

 

I have responded to your private message.

 

Thanks,

Ashling

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Message 21 of 34 (340 Views)
Frequent Poster
Posts: 26
Registered: ‎11-04-2017

Re: Being charged for Tether

Posted from Sony E6653
Any update for me on my tethering issue please Ashling
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Message 22 of 34 (318 Views)
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Moderator
Posts: 2,801
Registered: ‎01-11-2016

Re: Being charged for Tether

Hi there,

 

I'm afraid this issue is still being investigated, as soon as I have any new, I will be in touch.

 

Thank you for your patience,

Ashling

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Message 23 of 34 (317 Views)
Frequent Poster
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Registered: ‎11-04-2017

Re: Being charged for Tether

Posted from Sony E6653
Ok cheers Ashling.
Hopefully this doesn't go on too much longer.
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Message 24 of 34 (316 Views)
Frequent Poster
Posts: 26
Registered: ‎11-04-2017

Re: Being charged for Tether

Posted from Android 2.0
Hi Ashling

I'm back again!

I have a new phone now (Moto) and it's configured to use live.vodafone.ie, plus a have deleted the hs. APN.

Can I try a tether again now to see if it's working for me now?

Many thanks.
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Message 25 of 34 (265 Views)
Posts: 6,562
Topics: 54
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Registered: ‎09-11-2012

Re: Being charged for Tether

You'll just have to test it and see but it sounds like it should be fine best on your post.
Cookie
Vodafone Community Expert (or so I'm told) and S8 owner. I don't work for Vodafone
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Message 26 of 34 (261 Views)
Frequent Poster
Posts: 26
Registered: ‎11-04-2017

Re: Being charged for Tether

Posted from Android 2.0
Thanks Cookie, I believe the same.
Although I'd prefer to get the official go-ahead from Ashling , so I'll wait for that first. Hopefully shouldn't have to wait too long for that.
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Message 27 of 34 (258 Views)
Moderator
Posts: 2,801
Registered: ‎01-11-2016

Re: Being charged for Tether

Hi there,

 

Yep, cookie is spot on, can you please test this on your new handset and I can review your usage on my system? We will need you to provide us with the date and time of the test once this has been completed.

 

Thanks,

Ashling

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Message 28 of 34 (239 Views)
Frequent Poster
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Registered: ‎11-04-2017

Re: Being charged for Tether

Posted from Android 2.0
Cool thanks Ashling.
I'll try it again this afternoon and will post the details for you.
Fingers crossed!
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Message 29 of 34 (237 Views)
Frequent Poster
Posts: 26
Registered: ‎11-04-2017

Re: Being charged for Tether

Posted from Android 2.0
Ok I switched on tether between 13:07 - 13:11 and tried it.
How does that look on your end Ashling?

In the meantime I'll keep an eye on my balance to see if there's anything charged.
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Message 30 of 34 (236 Views)
Frequent Poster
Posts: 26
Registered: ‎11-04-2017

Re: Being charged for Tether

Posted from Android 2.0
Ok my balance seems unaffected so far anyhow.
Does everything look okay on your end Ashling?
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Message 31 of 34 (227 Views)
Moderator
Posts: 2,801
Registered: ‎01-11-2016

Re: Being charged for Tether

Apologies for the delay, everything looks good from my side (so far), however I will continue to monitor this over the coming days and alert you if anything changes.

 

Thanks,

Ashling

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Message 32 of 34 (221 Views)
Moderator
Posts: 2,801
Registered: ‎01-11-2016

Re: Being charged for Tether

Hi there,

 

I have just reviewed your usage for the past 5 days and it would appear that this issue has now been resolved. If you need any further assistance, please get in touch.

 

Thanks,

Ashling

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Message 33 of 34 (188 Views)
Frequent Poster
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Registered: ‎11-04-2017

Re: Being charged for Tether

Posted from Android 2.0
That's great thanks Ashling
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Message 34 of 34 (186 Views)