When I top Up with 5 euros to have an addon they took 2 euros imidiately after tup up and they said it was Ash Bee deduction, and they take it after every third or fourth top up. I have screenshot of conversation with customer support, what is Ash Bee deduction?
So basically for me that way is more expensive because I only want one addon and not top up with 20 euros, but because of this deduction they are force me to top up with another 5 euros because of Ash Bee deduction.
If you could private message (via the link in my signature) over the below info, we can look into this further for you?
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