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Account says I have BBM 50c per day add-on, but I'm still charged 99c per day. Why????

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MyVodafone account says I have BBM 50c per day add-on, but I'm still charged 99c per day.

 

Can this be rectified please asap?

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Valued Poster

 


@ryan O'Brien wrote:

MyVodafone account says I have BBM 50c per day add-on, but I'm still charged 99c per day.

 

Can this be rectified please asap?



Hi there Ryan O'Brien,

 

No sorry it can't as this is the new charge add-on 99c a day it was changed last year August your account might have not been updated with the information yet Smiley Happy

 

Thanks,

Sadiq

 

Sadiq Redmond,

Welcome to Vodafone and the eForum.
Please set up a thread if you need help with a query. Did I help you with your query? Then Please Click the Thumbs Up Button and Solution Solved As Helping You Can Help Others. - Owner of: iPhone 4s/5/5s /Blackberry Q10/Curve 9320/Vodafone Smart 1 and Samsung Galaxy S3. Don't PM Me Personal Details. And Yes I'm a Astronomer and a Physicist
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Moderator (Retired)

@ryan O'Brien wrote:

MyVodafone account says I have BBM 50c per day add-on, but I'm still charged 99c per day.

 

Can this be rectified please asap?


 

Hi there,

 

Thanks for your post. That's a strange one to be honest. The charge should be 99c, although it used to be 50c. Whereabouts on your account does it say 50c?

 

Thanks,

I am no longer a forum moderator.
If you have any issues please contact Daz or Paul
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