Menu Toggle

Welcome to Vodafone Community

Announcements
Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat https://n.vodafone.ie/support.html by selecting your service type & clicking on the chat pop up • Facebook: https://www.facebook.com/vodafoneireland/ • Twitter: https://twitter.com/vodafoneireland We would like to thank everyone that has contributed over the years
Close announcement

Mobile Pay As You Go Plans

Account says I have BBM 50c per day add-on, but I'm still charged 99c per day. Why????

Products and Services FAQs

Products & Services FAQs

Poster

MyVodafone account says I have BBM 50c per day add-on, but I'm still charged 99c per day.

 

Can this be rectified please asap?

View more options
2 REPLIES 2
Valued Poster

 


@ryan O'Brien wrote:

MyVodafone account says I have BBM 50c per day add-on, but I'm still charged 99c per day.

 

Can this be rectified please asap?



Hi there Ryan O'Brien,

 

No sorry it can't as this is the new charge add-on 99c a day it was changed last year August your account might have not been updated with the information yet Smiley Happy

 

Thanks,

Sadiq

 

Sadiq Redmond,

Welcome to Vodafone and the eForum.
Please set up a thread if you need help with a query. Did I help you with your query? Then Please Click the Thumbs Up Button and Solution Solved As Helping You Can Help Others. - Owner of: iPhone 4s/5/5s /Blackberry Q10/Curve 9320/Vodafone Smart 1 and Samsung Galaxy S3. Don't PM Me Personal Details. And Yes I'm a Astronomer and a Physicist
View more options
Highlighted
Moderator (Retired)

@ryan O'Brien wrote:

MyVodafone account says I have BBM 50c per day add-on, but I'm still charged 99c per day.

 

Can this be rectified please asap?


 

Hi there,

 

Thanks for your post. That's a strange one to be honest. The charge should be 99c, although it used to be 50c. Whereabouts on your account does it say 50c?

 

Thanks,

I am no longer a forum moderator.
If you have any issues please contact Daz or Paul
View more options
Top Contributors
my-vodafonemenufacebooktwittercommunityclosechevron-downchevron-up