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A family member has been using mail.vodafone.ie for outgoing mail. It has stopped working. I did a traceroute on the address. Results below. As you can see it gets stuck in a loop at the end when trying to route to the address. Has this server been de-commissioned or can it be fixed please? If it has been decommissioned is there an alternative server? Thanks. 

 

> tracert mail.vodafone.ie

Tracing route to mail.vodafone.ie [213.233.128.65]
over a maximum of 30 hops:

1 14 ms 12 ms 19 ms 10.8.0.1
2 17 ms 16 ms 26 ms int-gateway.ess.com [192.168.100.1]
3 21 ms 16 ms 36 ms 192.168.200.1
4 18 ms 16 ms 20 ms 089-101-095113.ntlworld.ie [89.101.95.113]
5 45 ms 30 ms 27 ms 10.100.3.1
6 31 ms 27 ms 26 ms 109.255.255.254
7 33 ms 31 ms 28 ms ie-dub01a-rc1-ae31-0.aorta.net [84.116.238.42]
8 35 ms 35 ms 31 ms ie-dub01a-ri1-ae63-0.aorta.net [84.116.134.174]
9 39 ms 27 ms 25 ms 213.46.165.138
10 32 ms 33 ms 37 ms vodafone-gw.duc.cw.net [195.2.27.18]
11 29 ms 32 ms 31 ms 213.233.129.76
12 31 ms * 30 ms 213.233.129.71
13 33 ms 36 ms 27 ms 213.233.129.76
14 40 ms 26 ms 33 ms 213.233.129.71
15 52 ms 31 ms 27 ms 213.233.129.76

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3 REPLIES
Moderator

Hi there,

Apologies for the delay in getting back to you. 

We've asked our Tech team for advice on this.

We'll be back with an update.

Danielle 

Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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Moderator

Hi Mary,

This outgoing mail server has been decommissioned.

The new outgoing service you can use is mail.iol.ie

Danielle

Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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Moderator

You recently contacted us for assistance, we’d appreciate your feedback to help us understand your experience.
Please click the link below if you'd like to give your feedback.

https://vodafone.eu.qualtrics.com/jfe/form/SV_6SgnisRxMTTezXL

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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