Welcome to Vodafone Community
Hi i am having trouble with my iphone 5s i cannot make call's to northern ireland or the uk my friend in belfast can call & text me but i can only text him if i try to call him it says call failed. At first i thought it was just a covrage problem on his end but i tried to make a call to england today and the call's failed also can some one look into this for me.
Solved! Go to Solution.
There is quiet possibly a bar on international numbers on the handset, Can you PM Daz the following
Date of Birth
And a link to this thread
He'll look into it and get back to you
If you restart the phone you should be good to go now.
hi i cant make international calls from my new iphone, ive just switched to billpay, i can text but not call and i have 100 free mins in my package.
Im having the same problem as the above. Im trying to dial a UK number but keep getting 'Call Failed'.
Tried turning the phone on and off but still the same problem.
Hello, there was a problem. I use Freenet package for 30euro. free call and text, 100 international minutes, 500 mb date. I use the internet, and use the money instead ami mb. why? please fix and return the money !!! thanks in advance !!!
That should be sorted out for you now. Just restart your phone and the international bar will be gone.
I've taken a look at your account and there are no charges for international calls. All the charges are for data usage and an IOU sent to another number. It appears that your phone is using an incorrect apn, hence the data charges. If you go into the data settings on your phone and check access point names, you need to untick the one that is labelled hs.vodafone and tick live.vodafone.
I have a similar problem accept i can call but instead of ending the call i start losing my minutes and the person im calling internationaly does not recieve the call. There phone never rings but im here losing my international minutes. Can you please help me with this.
I am on p&g phone with 100 international mins and when I make international call it tells me it is not able to conect me but the person on the other side gets message to tell them i am calling when they answer they only get beeps
Mods wont be back until Monday to help. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.
I'm really sorry for the delay in responding, your message appears to have been missed by our system. Can you please confirm if you're still experiencing this issue?
If you private message (via the link in my signature) over the below info, we can look into this for you?
Date of birth:
Link to your thread or post: