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I spoke with a very helpful and sympathetic Vodafone Representative only yesterday, as I was also having ongoing SureSignal issues and she informed me that the new Vodafone Wi-Fi calling service was officially soft launched on February 1st 2019 and that it would be rolled out over the coming months to personal bill pay account and then business account as accounts and tariffs need to switch over to a new system called Equinox. Only a limited amount of handsets will also be supported at the start.
But the good news it's here, its just a waiting game now. I have had no signal for over a decade until SureSignal arrived... so if Vodafone delivers this service as soon as possible this year... I will indeed stay a very happy and loyal customer.
Could someone from official Vodafone add new official information please ?
Can this development be verified...?
Solved! Go to Solution.
Apologies for the delay in responding to your query. We have provided a link below to our Wifi calling section and what handsets it is available on at present. ~Ailís
My apologies, please find the link below.
Thank you, but I have been informed that even though my handset is fully supported and I have actually received the Carrier Update to active WiFi Calling on my handset.... my actual Business Account hasn't been activated to support WiFi Calling and there seems to be no timeline as to when this is going to happen. And even if it does happen that text messages will not be supported for WiFi Calling also.
I have to say it as I have been a loyal Vodafone Customer now for many years... but I will be moving to Eir Mobile that fully supports WiFi Calling for all it's clients and txt messages too.
We are sorry to hear this. We would advise that you keep an eye on the website for further updates. If there is anything else we can assist you with please let us know. ~Ailís
We are really sorry to hear this and that we do not have an exact time frame for you. ~Ailís
Apologies for the delay in responding to your query. We have experienced a large volume of queries recently and are working through them in the order they have come in. Cookie is spot on here and is a Mobile service. ~Ailís