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Mobile Network & Coverage

Very Slow almost non-existint 4G

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Poster

4g is not working properly for 2 days now. I have done speed test, and is even hard to start the test as some times the signal is very weak, non-existing.

 

 

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10 REPLIES 10
Poster

Now on and off network? somebody else is experiencing that as well?

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Moderator

Hi there,

 

Whereabouts are you experiencing this issue?

 

Thanks,

Ashling

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Poster
Dublin....looks ok now so
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Moderator

That's great to hear, thanks so much for letting us know!

 

Ashling

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Frequent Poster
Hi rather than create a new post I’d comment on this.

Since late Friday night I’ve had poor almost non existent 4G internet. On both my mobile and Home mobile broadband router.

My phone would pick up 3-4 bars indoors and my home router is Max signal.

I’m in east cork area in Castlemartyr.

I know it’s prone to fluctuations but it’s dead set on 1-2Mbps down and 1Mbps up the last 2-3 days. Sometimes not even a connection on WAN side
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Community Expert

Mods wont be back until Monday to help. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.

Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Moderator

Hi there,

 

Sorry to hear you're having issues with coverage and speeds.

 

There are no known outages in the area you have provided.

 

Can you private message us the below details and we can escalate the issue to the technical support team:

 

Mobile number and mobile broadband number:

Full address:

Date of Birth:

Link to this thread:

 

Thanks,

Liam

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Poster
After 10 mins of frustrating loading the speed test finally loaded and the speed was 45 kbps what the **bleep** Vodafone that's not what I paid for I called customer care they told me to clear my browser cookies but that didn't help either I am from Surat , Gujarat
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Poster
My 4g is almost non existent I opened a speed test website that took forever to load and my net speed was 45 kbps you call that 4g? What the **bleep** Vodafone this is not what I paid for I tried calling customer care they told me to Clear my browser cookies but that didn't work either. I need a solution ASAP. I am from Surat , Gujarat
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Moderator

Hi there,

 

Apologies for the delay in responding. We can only assist with queries in relation to Vodafone Ireland accounts & services through this forum I'm afraid.

Thanks,
Heather.

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