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Hi, My technophobic wife has been given an old Samsung and signed up to another network but when we try and start the phone it asks for a network unlock code.
I have filled in the online form and also spoken to someone on Live Chat supplying all the information about IMEI code, serial numbers etc...but still have had no response. I tried filling in the online form again but now it won't recognise my email address as a real email.
Can anyone help me?
Thanks in advance,
Apologies for the delay in responding to your query. If you private message us (via the link in my signature) with the below info, I can look into this for you?
Security PIN (or, if you don't have this, your address and date of birth):
Link to your thread or post: