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Mobile Network & Coverage

Really NEED to cancel my contract

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Vodaphone is a joke! This is my second month with u known charges last month my bill which is supposed to be €40 was €147 this month €58... can’t get anywhere with vodaphone chat — these folks are from India and haven’t a clue..  I need to break this contract, how do I do it without paying alternation fee?

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Community Expert

Then go to another network store and port to them BUT if you're in contrcat and do this then you will be charged the full remainder of your contract which (depending on how many months are left) could be very expensive.


Your first bill is usually a bill and a half as you must pay in advance and therefore play catch up in the first month., What is your normal base plan cost?


The extra costs are most likely data costs. 

What is your APN set to under network settings?

Do you tether/use your phone as a WiFi hotspot?


Mods wont be back until Monday to assist in identifying costs but they cannot help you break the contract. You could try live chat. To use live chat click support at the top of this page then choose the servuce you need supprot with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.

Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Thanks! Quick chat didn’t work for me chatting to someone from India.☹️..really useless.
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Hi there, 

Apologies for the delay in responding to your query. If you private message (via the link in my signature) over the below info, I can look into this for you?


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