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Mobile Network & Coverage

Not getting 4G

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Poster
Just switched to vodafone yesterday and have only been getting H and H+ speeds, any help is appreciated
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6 REPLIES
Community Expert

Mods wont be back until Monday to help. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Moderator

Hi there,

 

Can you confirm if you're still experiencing this issue?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster

 Hi Ashleigh,

 

Have been getting 4G on and off now but mostly H still. 4G speeds were around 9mb download and 2mb upload also, not sure what's causing the speeds

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Moderator

Whereabouts are you experiencing issues with your mobile data speeds?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster

Seems to be fixed now, getting much better speeds, thanks very much Ashleigh 

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Moderator

That's great to hear, thanks so much for letting me know Smiley Happy

 

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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