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Poster
Posts: 3
Registered: ‎12-03-2018
Accepted Solution

No 3g or 4g coverage this morning

Good monring,

 

I woke up this morning with no 3G or 4G signal - it was fine last night.  I've tried the usual suggestions (putting it in and out of flight mode, turning it on and off and hard reset) and still nothing.  I'm just wondering if there is a wider problem this morning or if it is my handset??

 

Thanks, 

Róisín

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Registered: ‎09-11-2012

Re: No 3g or 4g coverage this morning

[ Edited ]

Have you credit? Can you make calls or send texts? Can you test to see if your sim card work in another phone?

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 2 of 6 (266 Views)
Poster
Posts: 3
Registered: ‎12-03-2018

Re: No 3g or 4g coverage this morning

I am a bill pay customer and if you check my account you will see that all bills are fully paid

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Message 3 of 6 (263 Views)
Poster
Posts: 3
Registered: ‎12-03-2018

Re: No 3g or 4g coverage this morning

I don't understand why it just stopped over night though

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Message 4 of 6 (259 Views)
Posts: 7,387
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Registered: ‎09-11-2012

Re: No 3g or 4g coverage this morning

I dont work for Vodafone so I cannot check your account. Does the sim work in another phone?
Is data enabled? Can you text and make calls?
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Moderator
Posts: 4,424
Registered: ‎01-11-2016

Re: No 3g or 4g coverage this morning

Hi there,

 

Can you confirm if you have been in touch with our tech team in relation to this issue?

 

Thanks,

Ashling

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