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Mobile Network & Coverage

Network break/ no coverage after switching from pay as you go to bill pay

Products and Services FAQs

Products & Services FAQs

I switched from Vodafone prepay to billpay earlier today and I am just wondering how long should I expect this next work break to last? I’ve had no service since 2pm...
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Community Expert

AT this stage mods wont be back until Monday to help. You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.

Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Hi there,


Apologies for the delay in our reply and to see you were experiencing issues.


If you are still experiencing any issues, please send on the below details by private message:


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