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Mobile Network & Coverage

Inactive sim

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Products & Services FAQs


I haven't used my sim for a good few months and it now appears to be inactive. I can still receive messages and calls but can't ring or message out. I've added credit but assuming that the fix needs to be fine from Vodafone support. I went into the Vodafone shop and they gave me a new SIM but I guess I need the number transferred to it? Can a mod help me out?
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