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Mobile Network & Coverage

Could not activate mobile data network

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I've recently moved from a business account to PAYG. Calls and text work. However, I can not access mobile data and see this message -- "could not activate mobile data network." I've spoken to four customer service agents and all say it's been resolved, but it's not. This is going on three days now. And it appears to be a known issue.


Vodafone support is not fit for purpose.

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Hi there,


I'm sorry to hear this, if you are still experiencing this issue, can you please private message (via the link in my signature) over the below info and we can look into this for you?


Mobile number: 

Full address:

Date of birth:

Link to your thread or post:




Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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