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Cannot set up voicemail on my phone

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Poster
I have tried to set up voicemail on my phone. Followed through the steps but voicemail is still not set up
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5 REPLIES
Community Expert

@Powero wrote:
I have tried to set up voicemail on my phone. Followed through the steps but voicemail is still not set up

 

Just to ask, when you set up the greeting etc, are you prompted to press 2 or anything like that to save the greeting?

 

If not, next time, after recording the greeting step - can you push 2 to see if that saves it for you.

digi-expert.JPG 

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Poster
Yes I press 2 but it still doesn't get activated.
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Community Expert

@Powero wrote:
Yes I press 2 but it still doesn't get activated.

 

Great - thanks for checking.

 

Sounds like a problem with your account set up then. Lets wait for the forum staff to come back online and they can look into that from their side for you.

 

 

They should be back online tomorrow.

 

All the best

 

Digi

digi-expert.JPG 

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Contributor
Or send them a pm if they haven't got back to you tomorrow
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Moderator

Hi there, 

 

If you restart your phone the voicemail service should be active for you now.

 

Thanks,

Heather.

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