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Mobile Network & Coverage

4g not working

Products and Services FAQs

Products & Services FAQs

I've been facing this issue from 3 days last i recharge for a new internet pack and m not able to use 4g ,despite m using samsung galaxy J8 which supports VoLTE but 4g is not working now.. it was working fine before.. infact i called up customer care 3 times they have sent me the APN details i have saved them but nothing happened. Please help me with this
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Community Expert
Did you try restarting the device?
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Hi there,


Apologies for the delay in responding. If you private message (via the link in my signature) over the below info, we can take a look into this for you?


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