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4G unstable, dropping to H constantly, Data Refresh?

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Poster

Hi, my phone keeps dropping network from 4G back down to H constantly.  Completely unreliable 4G connectivity.  A reboot generally brings 4G coverage back into play, usually 1 bar although last reset ten mins go sees 2 bars; but it WILL drop out again and I cannot keep rebooting phone the way I have been.  BAsed Liimerick city during working hours; North Tipp evenings & w/ends.  Would a data refresh help? Thanks.

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4 REPLIES
Moderator

Hi there,

 

Apologies for the delay in responding, can you advise if you're still experiencing this issue? If so, can you  please private message (via the link in my signature) over the below info and I can look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster
Thanks for help Ashling. Data reset seems to have resolved issues. Appreciate the help.
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Regular
Upload speed is very bad lately on 4g ! Getting @50+ download but upload @ 1mb !!??
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Community Manager
Community Manager

Hi there,

If you private message (via the link in my signature) over the below info, I can ask the networks team to look into this for you?

Mobile number:

Exact address affected:

Alternative contact number:

Link to your thread or post:

Time and date of a speed test from that location (and a link to the result):

Make and model of phone:

Are there any other Vodafone customers affected (and their numbers if possible):

 

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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