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Poster
siasy
Posts: 1
Registered: ‎07-07-2009

Setup Error 2738. Could not access VBScript run time for custom action.

I Connected the Vodafone Mobile stick and SIM to the laptop, the setup starts automatically.
Then returns the error:
Error 2738. Could not access VBScript run time for custom action.

And it aborts the install.

Has anyone else come across this error during install?
Is there a workaround or is the Vodafone stick missing a VBScript (code)?
Isthere a workaround - or do I need a replacement stick?
Replies welcome with advice
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Poster
Ev from Vodafone
Posts: 329
Registered: ‎09-06-2009

Re:Setup Error 2738. Could not access VBScript run time for custom action.


I Connected the Vodafone Mobile stick and SIM to the laptop, the setup starts automatically.
Then returns the error:
Error 2738. Could not access VBScript run time for custom action.

And it aborts the install.

Has anyone else come across this error during install?
Is there a workaround or is the Vodafone stick missing a VBScript (code)?
Isthere a workaround - or do I need a replacement stick?
Replies welcome with advice



Hey try this link for a fix

http://carecentre.vodafone.ie/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=1751&CONFIGURATION=1000&PARTITION_ID=1&selectedArticleId=1751

Or this is what we use in Data Support

• Error 2738 . Could not access VBScript run time for custom action

Run Command Prompt as administrator
1.1 Start Menu -> All Programs -> Accessories
1.2 Right click on Command Prompt and select Run as administrator

If you are using 32-bit version of Windows:
Type cd %windir%\system32 into the Command Prompt and hit Enter
Type regsvr32 vbscript.dll into the Command Prompt and hit Enter

If you are using 64-bit version of Windows:
Type cd %windir%\syswow64 into the Command Prompt and hit Enter
Type regsvr32 vbscript.dll into the Command Prompt and hit Enter

Any more issues please let us know..
Ev
Vodafone View Team
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Poster
Jaf from Vodafone
Posts: 643
Registered: ‎09-06-2009

Re:Setup Error 2738. Could not access VBScript run time for custom action.

Hi siasy,

Is your issue solved?
Jaf,
Vodafone View team.
Not a Vodafone customer yet? Talk to Vodafone on Boards.ie
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Poster
Ruslana
Posts: 1
Registered: ‎15-02-2011

Re:Setup Error 2738. Could not access VBScript run time for custom action.


Hi siasy,

Is your issue solved?


Hello, I have the same problem.
Sony Vaio Windows 7. (64 bit system)

Did run the suggested
"Type cd %windir%\syswow64 into the Command Prompt and hit Enter
Type regsvr32 vbscript.dll into the Command Prompt and hit Enter"

Got Message"Vbscript.dll was successful.

However during the following installation of Vodafone Mobile Lite again receive Error 2738.

Tried everything from suggested above address, no change.

Any Ideas?

Regards
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Moderator (Retired)
PMac
Posts: 5,455
Registered: ‎10-08-2009

Re:Setup Error 2738. Could not access VBScript run time for custom action.



Hello, I have the same problem.
Sony Vaio Windows 7. (64 bit system)

Did run the suggested
"Type cd %windir%\syswow64 into the Command Prompt and hit Enter
Type regsvr32 vbscript.dll into the Command Prompt and hit Enter"

Got Message"Vbscript.dll was successful.

However during the following installation of Vodafone Mobile Lite again receive Error 2738.

Tried everything from suggested above address, no change.

Any Ideas?

Regards


Hi

We'll leave this thread open in case anybody has any suggestions?
Retired moderator - please do not PM details to me, as I will not be able to respond.
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