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Mobile Billpay Packages

phone barred

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Poster

Hi,

 

my phone was barred yesterday. i checked my account and i owed money that i was not aware of. i assumed it was coming out of my account as it was set up as a direct debit. i forgot that i swithced banks around the same time as i got the new package. i paid it in full straight away but i am unable to contact anyone to remove the barr and change my direct debit. i left a message to be called back yesterday and no one has called me.

i need tomake calls quite urgently as i use it for work.

can you help??

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1 REPLY 1
Moderator

Hi there,

 

Apologies for the delay in responding. If you private message (via the link in my signature) over the below info, we can look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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