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Mobile Billpay Packages

calls in uk

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Products & Services FAQs

Poster

Hi, I'm in  UK at the moment, and cannot make or receive calls,  6 months ago I was in uk and was able to use phone.  Is there is any changes made to my account. Thanks

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9 REPLIES
Moderator (Retired)

Hi there,

 

I've taken a look at your account and I can't see any roaming bars. I've escalated it to tech support to take a look for you.

 

Regards

 

Sean

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If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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Poster
I can't make calls or text when I am in Northern Ireland. I get a message 'not registered on network'. Contacted Vodafone and they said to connect to a network manually. I tried this today and got message ' Sim does not allow you to connect to network'.
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Community Expert
Is roaming enabled on your phone and on your account?
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Poster

Yes - I have been told by Vodafone there is no reason why I cannot make calls.

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Moderator

Hi Martyn,

 

Can you please PM your number, address & DOB so we can escalate this to our Tech team.

Thanks.

Danielle 

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Poster
I sent a PM to Danielle 2 weeks ago and have heard nothing since.
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Moderator

Hi there,

 

It would appear that your PM was missed as you did not include a link to your thread / post.

If you could private message (via the link in my signature) over the below info, I can chase this up for you with our tech team?

 

Mobile number:

Contact number:

Full address:

Date of birth:

Link to your thread or post:

 

Thanks,

Ashling

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Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster
Hi Ashling,
What is the thread link? I put Calls in U.K under subject on pm. What else should I do? Thanks
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Moderator

This would be the link to your thread Smiley Happy

 

https://community.vodafone.ie/t5/Mobile-Billpay-Packages/calls-in-uk/m-p/166511#M19947.

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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