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Hi, I tried to log in yesterday online, I was sent a security PIN which the website didn't accept. I tried to resend to both my phone and email and I never got another one. I just tried again just now and the website didn't accept the code again. I registered years ago online and so selected "forgot password" but that didn't work. I spent around an hour in total online yesterday. When I rang the automated system wouldn't accept my account number from my bill so I'm not sure what else the customer number could be? I went around in circles on there for a while. I have been with Vodafone from the beginning and they always had great customer service but it's hugely frustrating that I have to register to write on a community board for help as a customer.
Apologies for the delay in responding, can you please advise if you're still experiencing this issue? If so, can you you private message (via the link in my signature) over the below info and I can look into this for you?
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