Welcome to Vodafone Community
I recently went to a store to get all phones in my family bundled to a Family Plan. I was told that my phone number has been tagged as a business phone and unless its moved to the new system they are unable to help me.
My phone is a personal phone and paid for using my personal account, so why is it being tagged as a Business Phone. Can anyone in Vodafone help me sort this out so I am able to bundle our 4 phones into a single plan.
Mods wont be back until Monday to help. You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen. Or drop into a store.
Apologies for the delay in responding to your query. We have received a high volume of queries recently and are working through them in the order they have come in. If you private message us (via the link in my signature) with the below info, I can look into this for you?
Security PIN (or, if you don't have this, your address and date of birth):
Link to your thread or post: