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Poster

Hi! 

So I paid my bill for my plan which is the Simply Smart Tariff but my 2GB of data hasn't reset? I'm not best impressed as that's the part of my plan I rely on the most. I paid yesterday and I am still unable to use my data. I checked the my Vodafone app (which I used to pay my bill) which says I have no bills that need paying anymore but still no data. Please help! 

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2 REPLIES
Community Expert
what is your apn set to under network settings?

Do you tether/use your phone as a WiFi hotspot?
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Moderator

Hi there,

 

If you private message (via the link in my signature) over the below info, we can look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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